Nomad Foods / Iglo presented us with a challenging, last-minute business case: Within four days, we invited six respondents for in-home interviews in Rotterdam. The group included various types of participants, such as vegetarians, flexitarians, and meat eaters. They purchased and prepared Iglo products. While the food was being prepared and cooked, the moderator and clients were present in the kitchen for the interview. The participants had an excellent experience. And what was our client's feedback? Feedback from Becky (Nomad Foods / Iglo): Really great, thanks! They were short and sweet, but very insightful! Thanks for accommodating our needs and also for supplying a really diverse mix of consumers within the six. Great to stay connected for any future immersion needs….

We tested the digital learning environment in Bureau Fris's UX Lab. The process was professional and seamless: excellent rooms and equipment, pleasant hosting and catering. The complex recruitment was no easy task, but the team handled it effectively from the start and surprised us with a great turnout and excellent respondents.

Really happy with the recruited participants and how smoothly this project went. Thank you for switching easily to Zoom and being flexible!

Particularly interesting meeting, well-facilitated with ample opportunity for exchanging information.

Hi Tyas, first of all, I would like to express once again how much I enjoy collaborating with you. You are always accessible, positive, and always ready to help with my (unnecessary) questions. Everything is always organized to perfection! I am very happy with that. I noticed that again today. You are actively involved in our research and respond immediately if a respondent cannot find the link in their inbox. I highly appreciate this. In addition, you acted quickly again today by already sending me the evaluation form. Truly excellent. An excellent mix! It was great to see the different reactions of the respondents to the prototype. Due to the diversity in background, gender, age, education level, etc., we also gained many different insights! Very happy with the recruitment.

Bureau Fris provided excellent support with the recruitment of Dutch and Flemish participants for both duo and single interviews. They kept us well-informed about the progress of the recruitment process and consulted with us promptly whenever they encountered any challenges. As a result, we had productive and engaging conversations with the right respondents. It was once again a very pleasant collaboration!

Bureau Fris was an incredible recruiting and facility partner. They worked with us to find a very specific population of participants and went above and beyond our expectations in their outreach. The staff was friendly and very helpful, and the facility was excellent.

Lonneke provides total peace of mind! She is fantastic in her communication, proactivity, and flexibility. Excellent participants provided for in-homes, shop-alongs, and online or face-to-face interviews.

Excellent respondents; it was great that they came from all over. The technology was perfectly in order, and I understand that this required a lot of work on your part. I find Zoom very pleasant to use, with a nice interface. Your communication was also top-notch, Coen; you are an excellent project manager. Compliments to you and your team!

We were looking for young children in various age groups from 6 to 12 years old who play online and offline games and possess a number of specific characteristics. (...) Bureau Fris did an excellent job. The respondents met all the specific criteria and were well able to speak with our researcher via Zoom. We can state that we particularly enjoy working with Bureau Fris because they always go to great lengths to deliver optimal quality. TOP!

It went great! Super cool people and smooth conversations! Very satisfied!

Bureau Fris are my first port of call for recruitment in the Netherlands. They take time to understand the brief. The quality of respondents is consistently outstanding. And they are a pleasure to work with.

We were very pleased with the service Bureau Fris provided for our recent project — they quickly provided a competitive quote, their project management throughout the process was proactive and professional, the recruitment and fieldwork process ran smoothly with excellent moderators, and the report was delivered in our own template, written and designed to a professional standard that we were very happy with.

Bureau Fris is our go-to partner for offline focus groups as well as the recruitment of Dutch consumers for consumer communities & centricity events. Regarding the quality of participants, they are at the top of the market: the consumers recruited are always spot on in terms of the profile we are looking for, even for more complex profiles such as luxury consumers. This quality makes the difference for the research we conduct in collaboration with the L’Oréal Group. In addition, we are extremely satisfied with the smooth collaboration with Esmée, Paulien & Barbara, who consistently contribute solution-oriented thinking to ensure the success of our projects.  

Thank you for all your work on this; I have found our collaboration to be very pleasant. I suspect we will be working together again on other projects in the future.

EuroQol collaborated with Bureau Fris on a scientific research project regarding the Dutch population's opinions on the most important aspects of children's health. (...) Tyas and Nikki did an excellent job, and we are very satisfied with this collaboration. We would certainly like to work with Bureau Fris more often for similar studies, and we would definitely recommend them!